The guitar arrived in excellent shape and looked amazing. The only complaint is that the action was over 6 mm and unplayable. Even the action at the nut was very high. It was like getting a workout. It was disappointing to see a guitar with action like that high being allowed to leave the factory, especially since it is advertised as they are set up before they leave. But I spoke with Bram at customer service who was very helpful and he is going to send a new one out to me, once the first guitar has been returned. That’s fair. Pretty confident that the next guitar will be set up and playable because I’m really looking forward to owning this guitar. Fingers crossed. Oh it was aggravating that there was no phone number to actually speak with someone instead of the incredible lag time with email. Just my two cents as a customer.
Looking forward to the new Guitar thank you
