All our guitars are professionally set up by our expert technicians for the smoothest "out of the box" experience for our players.
Inspired by the sound and beauty of vintage guitars, we’ve added a solid Mahogany top and Grover open-gear tuners to our Highland Collection for an aged look, woody tone, and a timeless impression.
Take your guitar everywhere with our first-ever hard case. Designed for durability and comfortability, it’s made for the guitarist on the go.
All our Highland Collection models feature an ebony bridge and fingerboard to add balanced bass and a smooth feel that guitarists love.
Our Highland Collection Live models come equipped with the award-winning LR Baggs Anthem Pickup System, chosen for its warm natural tone and feedback resistance.
We use Ernie Ball Earthwood Phosphor Bronze acoustic guitar strings for a warm, distinguished tone with golden clarity.
DISCLAIMER: I bought my Ava Mahogany second hand on Reverb, so in THIS instance I can't speak to the customer service, or even to their set-up (no idea if the private seller tweaked things or not). That being said, I know from past experience that OW really does have great CS and the set up they send their guitars out with really is pretty good, considering their shipping business model.
Now... this is a great guitar. I work in a guitar shop, and I immediately had the Ava set up for mediums. Although it took us some time to find the sweet spot for the neck for my playing style, it outplays most of the lower to mid-level Martins I see in the shop, and does so handily. The ONLY complaints I could possibly apply to it are that the neck has been finicky for us to position like I said, and that the bridge pins are pretty darn tight in mine (not fun when changing strings), but those are definitely manageable, and may not be the case for every Ava. The guitar tech I've been learning from had nothing but high praise for its sound and playability. The L.R. Baggs pickup is incredible, and the case it all comes in is really great quality as well. AND to cap it all, the thing is gorgeous! Grover tuners, herringbone inlay, simple, vintage inspired design, what's not to love? This is absolutely my go-to gigging instrument from now on!
Arrived well packaged. Hard case is sturdy and has nice padding on the inside. Did not find any flaws or damage to the guitar. Set up was good and I didn't have to make any adjustments. I have not done much with the electronics yet so I don't have an opinion on them yet. The guitar itself is surprising light and the satin finish is nice.
I absolutely love this Ava guitar. Great sounds and I have already gotten lots of compliments on it. My pastor is trying not to covet it. Having it makes me want to play and practice more. Very pleased with this guitar.